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Tel: 01708 851999   |   Email: info@mpestates.co.uk
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COMMITMENT

  • We are committed to the Vision, Mission, Culture and Success of M & P Estates, its current and future team, and its clients at all times.
  • We always recommend our services before using others.
our culture

OWNERSHIP

  • We are responsible for our own actions and outcomes that take place within our work place, and we are accountable for the results.
  • We understand that for things to change, we need to change.

INTEGRITY

  • We always speak the truth, and only promise what we can deliver.
  • We only ever make agreements with ourselves and others that we willingly intend to keep.
  • Potential broken agreements must be communicated as soon as possible and all broken agreements to be cleared up immediately.

EXCELLENCE

  • We always deliver exceptional quality service and care that adds value to all involved for the long term.
  • We always stay on the path of constant innovation and improvement.

COMMUNICATION

  • We speak positively of our team, and our clients when in the work place or in public.
  • We take responsibility for the responses to our communications.
  • We are always polite, and always apologise for any upsets first, then look for a solution.
  • We only ever discuss concerns privately and with the person involved.

EDUCATION

  • We learn from our success and also from our mistakes.
  • We constantly seek to learn, grow and master so that we can help our team do the same.

TEAM WORK

  • We believe in working together as a team.
  • We are flexible and are able to change if what we are doing is not working.
  • We ask for help when needed and help others who ask.

FUN

  • We view life as a journey to be enjoyed and appreciated.
  • We like to create an atmosphere of fun and happiness in a safe environment.

CONSISTENCY

  • We are consistent with our actions so our clients and team are comfortable with us.
  • We are disciplined in our work so our results, growth and success are consistent.

SUCCESS

  • We totally focus our thoughts and attention on the successful outcome of whatever we are doing.
  • We show pride, competence and confidence.
  • M & P Estates is a successful company.
Property Portals

We are members of The Property Ombudsman | www.tpos.co.uk